Terms and Conditions

Last updated: May 13, 2026

Welcome to Labstr. These Terms and Conditions ("Terms") govern your access to and use of the Labstr website and services.

By accessing or using our website, you agree to be bound by these Terms.

1. Company Information

Labstr is operated by:

Labstr
SIREN: 102 858 586
VAT Number: FR49102858586
Registered address: 231 Rue Saint-Honoré, 75001 Paris, France

For any questions, you may contact us through the contact form available on Labstr.

2. Purpose of the Website

Labstr provides an AI-powered platform enabling healthcare market research through conversational interviews with healthcare professionals and patients.

The website is intended to:

  • Present Labstr's products and services;
  • Enable users to request demos or contact Labstr;
  • Provide information about the company and its offerings.

3. Acceptance of the Terms

By accessing or using the website, you confirm that:

  • You are legally capable of entering into binding agreements;
  • You agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, you must not use the website.

4. Use of the Website

You agree not to:

  • Use the website for unlawful, fraudulent, or harmful purposes;
  • Attempt to gain unauthorized access to the website or its systems;
  • Interfere with the operation or security of the website;
  • Copy, reproduce, or exploit website content without prior written authorization.

Labstr reserves the right to suspend or restrict access to the website at any time in case of misuse.

5. Intellectual Property

All content on the website, including but not limited to:

  • Texts,
  • Logos,
  • Branding,
  • Graphics,
  • Software,
  • Designs,
  • Audio and video content,

is owned by or licensed to Labstr and protected under applicable intellectual property laws.

No part of the website may be copied, modified, distributed, or reused without prior written consent from Labstr.

6. No Medical Advice

The content and services provided by Labstr are intended for research and informational purposes only.

Labstr does not provide:

  • Medical advice,
  • Clinical recommendations,
  • Diagnostic services,
  • Treatment decisions.

Any healthcare-related information made available through the platform should not be interpreted as medical guidance.

7. Data Protection and Privacy

Labstr is committed to protecting personal data in accordance with applicable laws, including the GDPR.

Information regarding how personal data is collected and processed is available in our Privacy Policy.

Users are responsible for ensuring that any information they submit complies with applicable data protection laws.

8. Third-Party Services

The website may contain links to third-party websites or services.

Labstr is not responsible for:

  • The content of third-party websites;
  • Their availability;
  • Their privacy or security practices.

Access to third-party services is at the user's own risk.

9. Disclaimer of Warranties

The website and services are provided "as is" and "as available."

Labstr does not guarantee that:

  • The website will be uninterrupted or error-free;
  • The information provided is complete, accurate, or current;
  • The website will be free from viruses or harmful components.

To the maximum extent permitted by law, Labstr disclaims all warranties, express or implied.

10. Limitation of Liability

To the fullest extent permitted by law, Labstr shall not be liable for:

  • Any indirect, incidental, or consequential damages;
  • Loss of profits, data, or business opportunities;
  • Any damages resulting from use or inability to use the website.

Nothing in these Terms excludes liability that cannot legally be excluded under French law.

11. Modifications

Labstr may update these Terms at any time.

Updated versions will be published on the website with a revised "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of France.

Any dispute relating to these Terms or the use of the website shall fall under the exclusive jurisdiction of the courts of Paris, France.

13. Contact

For any questions regarding these Terms, please contact:

Labstr
231 Rue Saint-Honoré
75001 Paris
France
Website: www.labstr.ai